Contact Us

Customer support

Email: support@[DOMAIN].co.uk
Phone: +44 20 XXXX XXXX
Hours: Monday to Friday, 9:00–17:00 GMT

We aim to respond to all enquiries within 24 hours, including at weekends.

Company details

This website is operated by Rarmi Trading LTD, a company registered in England and Wales under Company Number [COMPANY NUMBER].

Registered office address:
[REGISTERED ADDRESS LINE 1]
[LINE 2]
[CITY, POSTCODE]
United Kingdom

Returns address

Please do not send returns without contacting us first — we will issue a return authorisation and the correct address. Items sent back without authorisation cannot be traced or refunded. See our Return & Refund Policy.

Before you write

These may answer your question faster:

• Shipping Policy — delivery times, tracking, taxes
• Return & Refund Policy — 30-day returns, refunds, faulty items
• Sizing & Fill Guide — how to choose a fill weight
• Why we don’t print temperature ratings

Send us a message

[CONTACT FORM — Name, Email, Order number (optional), Message]